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ABM Industries

Baggage Handler

1w

ABM Industries

Orlando, US · Full-time · $28,000 – $28,000

About this role

The Baggage Handler is responsible for assisting airline passengers with proper handling, processing, and transportation of their luggage. They meet all arrivals as scheduled and assist passengers at baggage claim. This essential role supports smooth operations in the aviation industry.

Daily tasks involve loading, unloading, carrying, or transporting passenger luggage to and from specified areas. Assist in proper handling of oversized, unusually shaped luggage including skis, dog kennels, and strollers. Ensure passenger luggage is placed safely on the baggage handling system.

Communicate effectively with passengers, co-workers, shift coordinators, managers, and security personnel. Adhere to all airport and government policies and regulations. Comply with client and site security requirements while coordinating with dispatchers and gate agents.

Determine flight departure times and connecting carriers based on customer tickets. Screen passengers transferring between airlines, ensure baggage tags are correct, and handle misplaced or lost baggage claims. ABM provides on-the-job training in this full-time role requiring holidays and weekends.

Requirements

  • Must be 18 years of age or older
  • No high school diploma, GED, or college degree required
  • No experience required; on-the-job training provided
  • Ability to communicate with basic English language
  • One year of customer service experience preferred

Responsibilities

  • Load, unload, carry, or transport passenger luggage to and from specified areas
  • Assist in proper handling of oversized, unusually shaped luggage including skis, dog kennels, and strollers
  • Ensure passenger luggage is placed safely on the baggage handling system
  • Adhere to all airport and government policies and regulations
  • Communicate effectively with passengers, co-workers, shift coordinators, managers, and security personnel
  • Determine flight departure times and connecting carriers based on customer tickets
  • Screen passengers transferring between airlines prior to placing baggage on return belts
  • Handle misplaced or lost baggage claims and provide reports to carriers

Benefits

  • $14.00 an hour, plus tips
  • Comprehensive benefits package for Front Line Team Members
  • Full-time shift including holidays and weekends