
Network Operations Controller
1w1 week agoAirnorth
Perth, AU · Full-time · A$100,000 – A$130,000
About this role
Airnorth, part of the Bristow group, is a leading regional airline operating over 300 scheduled services weekly to over 20 destinations in Australia and abroad, plus contract and ad-hoc charters for defence, government, and resources. Network Operations Controllers report to the Network and Service Excellence Manager, overseeing real-time operational control of the network for efficient and safe flight coordination. The Perth-based role involves 7-day rotating shifts with early starts and late finishes.
Control Day of Operations by monitoring flight schedules, managing delays or disruptions, and optimising aircraft and crew utilisation to maintain on-time performance. Coordinate with pilots, ground staff, and aerodrome operators to address issues, while communicating changes to stakeholders. Ensure compliance with aviation safety regulations and interpret meteorological data for scheduling impacts.
Airnorth is the Top End's leading airline with a fleet of E120 and E170/190, fostering a family environment that cares for employees. Core values include Safety, Integrity, Passion, Teamwork, and Progress in a flexible workplace supporting work-life balance. Provide support to flight crews and oversee technical and logistical needs like maintenance and refuelling.
Handle emergencies such as technical issues, medical, or security concerns, while maintaining operational systems and records. Arrange crew briefings, allocate replacements for absences, and communicate with airport authorities on ramp availability. Gain exposure to dynamic aviation operations with immediate shortlisting for those with Australian work rights.
Requirements
- Industry Fatigue management knowledge and Aircrew Fatigue Legislation
- Operational Systems, AIMS
- Amadeus suite of systems
- Flight Planning Software
- Knowledge of aviation safety regulations and procedures
- Ability to interpret meteorological data
- Understanding of crew scheduling and fatigue management
Responsibilities
- Monitor and manage real-time flight operations to ensure efficiency and safety
- Coordinate with pilots, ground staff, and aerodrome operators/staff to address operational issues
- Optimise aircraft and crew scheduling to maintain on-time performance
- Communicate operational changes and updates to relevant stakeholders
- Ensure compliance with aviation safety regulations and procedures
- Monitor and interpret meteorological data to assess potential flight safety and scheduling impacts
- Respond to emergencies, such as aircraft technical issues, medical emergencies, or security concerns
- Maintain accurate records of flight operations and operational systems
Benefits
- Discounts on domestic and international travel
- Cruise line discounts
- Health insurance
- Gym memberships
- Employee assistance program
- Flexible workplace providing work-life balance
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