International Cabin Crew

2w2 weeks ago

Qantas

London, GB · Full-time · £28,000 – £42,000

About this role

Qantas Cabin Crew UK was established in 2005 as a wholly owned subsidiary of the Qantas Group. We represent Qantas Airways in the air and deliver best in class service and customer care. Cabin Crew ensure the safety of customers whilst making them feel at home thousands of feet in the air.

Cabin Crew are the face of Qantas, responsible for showcasing the flag carrier and sharing Australia's lifestyle, landscapes and people with the world. Known for absolute commitment to safety alongside genuine and engaging premium service. Operate long-range flights on state-of-the-art aircraft to Australia and Singapore.

Working as Qantas UK Cabin Crew offers unique lifestyle opportunities based in London Heathrow. Perfect for exploring Europe while carrying the Qantas Spirit of Australia overseas. No two days are the same, with challenges, problem-solving and making a difference on each flight.

Bring the spirit of Australia to customers at 40,000 feet on ultra-long haul routes. Build rapport and trust within the team to positively contribute to performance. Adapt to situations thoughtfully, confidently and safely while championing cultural diversity.

Requirements

Take responsibility and have pride in delivering consistent and exceptional service whilst following procedures and policies
Understand customers and demonstrate a clear passion for customer service
Become trained and confident in aircraft safety procedures and first aid, passing all training and assessment requirements
Easily build rapport and trust within a team and positively contribute to their performance on each flight
Be adaptable to any situation that may present itself in a thoughtful, confident, yet safe way
Understand and champion cultural diversity, as well as sensitivity towards customers who may need extra help
Take a caring approach which reflects premium service

Responsibilities

Deliver safe, memorable experiences for customers onboard Qantas ultra long-haul flights
Ensure safety of customers whilst providing best in class service and customer care
Showcase the spirit of Australia and share Australia's lifestyle with the world
Follow procedures and policies to deliver consistent and exceptional service
Become trained and confident in aircraft safety procedures and first aid
Build rapport and trust within the team and contribute to flight performance
Adapt to any situation in a thoughtful, confident, yet safe way