Cabin Crew

2w2 weeks ago

Virgin Australia

Melbourne, AU · Full-time · A$55,000 – A$75,000

About this role

We’re Virgin Australia, and we’re looking for Cabin Crew to join our team that's won the AirlineRatings.com Airline Excellence Award for Best Cabin Crew, seven years in a row. We go the extra mile to create wonderful experiences that put our guests at the heart of everything we do. We need you and your vibe to help light up our cabins.

The lifestyle sees Cabin Crew away from home for up to four days at a time, but flying out of base, most shifts have you back home the same day with only occasional overnights. Your experience in customer service, hospitality, retail, aged care, nursing, or hotels is highly relevant and valued. We’re seeking good humans with hospitality in their heart and a spring in their step.

You’ll welcome people onboard our aircraft and see them off, give clear safety briefings, and ensure adherence. Offer brilliant service to all guests, help those with special needs, and make flying fun for unaccompanied minors. Work as part of a team, meeting new people daily while handling weather, delays, and emergencies.

Remain calm and confident under pressure to make guests feel in good hands. Enjoy some of the best benefits in the industry, including discounted flights and 6 weeks annual leave. Access free counselling, wellbeing app, and staff-only offers worldwide.

Requirements

At least 18 years of age
Australian Citizen or Permanent Resident
At least 3 years of previous employment in roles focusing on caring for people or customers
Passport with at least 18 months validity
Able to obtain Responsible Service of Alcohol (RSA) certificate, First Aid and CPR certificate, and swim 50 metres
Able to work a 24/7 rotating roster including early starts, late finishes, weekends, public holidays, and peak periods
Comfortable being around cats and dogs that travel onboard
Can reach up to a height of 180cm

Responsibilities

Welcome people onboard aircraft and see them off at the other end
Give clear, comprehensive safety briefings and ensure adherence
Offer brilliant service to all guests
Help guests with special needs and make flying fun for unaccompanied minors
Work as part of a team and meet new people every day
Handle disruptions like weather, delays, and emergencies
Remain calm and confident under pressure

Benefits

Discounted flights for you and loved ones including $1000 worth of credits per year
6 weeks annual leave
Free onsite physio
Full uniform and staff parking
Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation, and experiences worldwide
Access to the ‘Virgin Family’ platform with staff-only special offers from Virgin brands
Hospitality, retail, technology, beauty services, and wellness discounts
Free counselling and access to a wellbeing app for physical, mental, social, and financial health