Flight Attendant - Japanese Language Qualified

1w1 week ago

Alaska Airlines

Honolulu, US · Full-time · $50,000 – $80,000

About this role

At Hawaiian Airlines, flight attendants ensure the safety of guests aboard company aircraft by being physically and psychologically capable of performing safety procedures and assisting in emergencies. They work in a fast-paced environment, handling situations attentively and pleasantly while dealing with all types of personalities. Secondarily, they deliver consistent customer service, including food and beverage, providing an unsurpassed Aloha experience.

Flight attendants attend preflight briefings to review weather, route, emergency procedures, and onboard services, then prepare the cabin for boarding. They greet guests warmly, direct them to seats, assist with luggage, and respond to questions throughout the flight. Safety demonstrations cover seat belts, oxygen masks, and life jackets, while monitoring compliance professionally.

In-flight service involves providing food and beverages per procedures and reconciling payments for purchases. During emergencies, they direct evacuations, administer first aid, and handle equipment like oxygen bottles and fire extinguishers. Post-flight duties include securing the cabin and assisting deplaning.

Join the ‘ohana as part of an exciting team dedicated to Hawaiian hospitality, serving kama‘āina and introducing islands to the world. Collaborate with crew for a seamless guest experience, escalating issues while maintaining professionalism. This union-represented position requires working evenings, weekends, holidays, and high-altitude flights.

Complete annual FAA-approved re-certification and maintain knowledge of procedures per regulations. Obtain authorization for unescorted access to aircraft and SIDA areas. Deliver never-ending aloha by responding promptly to inquiries, requests, and complaints aboard flights.

Requirements

Physically and psychologically capable of performing safety procedures and assisting guests in emergencies
Able to handle emergency situations and effectively deal with all types of personalities in an attentive and pleasant manner
Able to work varied schedules including evenings, weekends, and holidays; meet physical demands of high altitudes
Japanese language qualified for guest interactions
Obtain and maintain authorization for unescorted access to aircraft and SIDA areas
Assist ill or incapacitated passengers and crew during emergencies
Evacuate aircraft in heavy, dense smoke during cabin fire
Access, handle, and operate oxygen bottles, fire extinguishers, and other emergency equipment

Responsibilities

Attend preflight briefings to review flight details including weather, route, emergency procedures, and onboard services; prepare aircraft cabin for boarding
Greet guests warmly, direct them to assigned seats, assist with stowing carry-on luggage, and respond to flight-related questions
Demonstrate use of safety equipment such as seat belts, oxygen masks, and life jackets; monitor guest compliance with safety regulations
Direct and assist guests during emergency procedures including evacuations; administer first aid and complete incident reports
Provide consistent food and beverage service according to airline procedures; collect and reconcile payments for onboard purchases
Prepare guests and cabin for landing by following established procedures; ensure cabin is secure and assist with deplaning
Successfully complete annual FAA-approved re-certification and maintain current knowledge of emergency procedures
Collaborate effectively with crew members to deliver a seamless Aloha experience and escalate potential issues