Ramp Agent

1w1 week ago

IEM

Irving, US · Full-time · $32,000 – $45,000

About this role

Ramp Agents provide ground support for inbound and outbound aircraft. Responsibilities include baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning aircraft interiors. This role ensures safe and efficient airport operations.

Daily tasks involve loading, unloading, and transporting passenger baggage, U.S. Mail, freight, and express parcels across airport locations. Operate various aircraft servicing equipment for electrical, engine start, lavatories, water service, and deicing. Provide safe guidance of aircraft using visual, hand, verbal, and electronic communications.

Work in a fast-paced environment with early/late flights, weather delays, and mechanical issues. Must cope with non-routine situations including passenger assistance and re-accommodation. Safety of personnel, passengers, equipment, and aircraft remains the number one priority at all times.

Adhere to FAA/Airline/Company/Airport regulations while projecting a positive image. Attend required meetings and inservices, maintain records and reports accurately. Keep work areas clean and report maintenance needs to supervisors.

Requirements

High School diploma or equivalent
Valid driver's license with clear driving record
Must be 18 years of age or older with reliable telephone and transportation
Able to lift up to 70 lbs repeatedly for extended periods
Pass pre-employment and random drug tests plus criminal background check
Work in extreme climatic conditions including heat over 100°F, cold below 0°F, high winds, rain, ice, and snow
Read, write, understand, and verbally direct in English
U.S. citizen or possess necessary INS authorization

Responsibilities

Handle and care for passenger baggage, including loading, unloading, and transportation to airport locations
Manage U.S. Mail, freight, and express parcels with loading, unloading, and transport
Operate aircraft servicing equipment for electrical, engine start, lavatories, water service, and deicing
Provide safe guidance of aircraft to and from parked areas, taxiways, and gates using visual, hand, verbal, and electronic communications
Push or tow aircraft to and from designated locations
Assist disabled passengers in and out of the aircraft
Thoroughly clean aircraft interiors, including turn and overnight services per specifications
Pull computer work assignments, provision aircraft, and complete reports accurately