Duty Crew Controller

1w1 week ago

Qantas

Auckland, NZ · Full-time · NZ$85,000 – NZ$115,000

About this role

At Jetconnect, we’re proud to represent New Zealand while flying the Qantas red tail. We deliver strong commercial outcomes and memorable experiences for customers travelling to and from our beautiful country. As Duty Crew Controller, challenge yourself to an exciting operational role maintaining network integrity.

You will manage aircraft and crew operations, including crew rosters and flight disruptions. Liaise with airports and airlines while monitoring flight operations. Ensure regulatory compliance in this dynamic role where you do more with less and make the impossible possible.

Work autonomously and as part of a team in a fast-paced environment that fights to stay ahead. Run a world-class operation bringing New Zealand teams together while staying true to Qantas Group commitment. Take pride in exceeding expectations every day.

Have plenty of fun, meet amazing people, and gain experiences like no other. Aim high, push for best outcomes, and learn from mistakes when things don’t go to plan. Join us if you’re up for achieving the impossible.

Requirements

Understanding of airline operations and crewing requirements
Exposure to and familiarity with applicable regulatory rules and requirements
Excellent organisational, communication and time management skills
High level computer skills with the ability to learn multiple systems efficiently and effectively
Ability to work autonomously and as part of a team in a dynamic fast-paced environment
Exceptional problem-solving skills with strong attention to detail
Positive and proactive approach with the ability to build rapport with diverse stakeholders
Flexibility to work shifts across a 24 hour/7-day roster

Responsibilities

Maintain and support network integrity through effective day-to-day management of aircraft and crew operations
Manage crew rosters and flight disruptions
Liaise with airports and airlines
Monitor flight operations
Ensure regulatory compliance
Coordinate crew movements to support network operations
Handle irregular operations to minimize disruptions