Cabin Crew

2w2 weeks ago

Virgin Australia

Brisbane, AU · Full-time · A$65,000 – A$85,000

About this role

We’re Virgin Australia, looking for Cabin Crew to join our award-winning team that’s taken out the AirlineRatings.com Airline Excellence Award for Best Cabin Crew seven years running. We do things the Virgin way, going the extra mile in the air and on the ground to create wonderful experiences with guests at the heart. We need your vibe to light up our cabins.

You’ll welcome people onboard our aircraft and see them off at the other end, delivering clear, comprehensive safety briefings while ensuring everyone adheres. Offer brilliant service to all guests, assist those with special needs, and make flying fun for unaccompanied minors. Remain calm and confident under pressure from weather, delays, or emergencies.

Join good humans with hospitality in their heart, a spring in their step, safety conscious and charming. Work as part of a team, meeting new people daily and seeing new places. Your customer service, hospitality, retail, aged care, nursing, or hotel experience is highly relevant and valued.

Enjoy industry-leading benefits like discounted flights for you and loved ones, including $1000 annual credits, and 6 weeks annual leave. Access free onsite physio, full uniform, staff parking, and worldwide discounts. We’re committed to inclusion, encouraging applications from Indigenous Australians, people with disability, diverse backgrounds, and LGBTQI+ community.

Requirements

At least 18 years of age
Australian Citizen or Permanent Resident
At least 3 years previous employment in part-time or full-time roles focusing on caring for people or customers
Passport with at least 18 months validity
Responsible Service of Alcohol (RSA) certificate
Current Australian First Aid and CPR certificate
Able to work 24/7 rotating roster including early starts, late finishes, weekends, public holidays
Can reach up to a height of 180cm
Comfortable being around cats and dogs travelling onboard

Responsibilities

Welcome guests onboard aircraft and see them off at destination
Deliver clear, comprehensive safety briefings and ensure adherence
Provide brilliant service to all guests
Assist guests with special needs and unaccompanied minors
Work as part of a team while meeting new people daily
Handle disruptions like weather, delays, and emergencies calmly
Impress with confidence under pressure to reassure guests

Benefits

Discounted flights for you and loved ones including $1000 worth of credits per year
6 weeks annual leave
Free onsite physio
Full uniform and staff parking
Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation and experiences worldwide
Access to ‘Virgin Family’ platform for staff-only special offers
Hospitality, retail, technology, beauty services and wellness discounts
Free counselling and access to wellbeing app for physical, mental, social and financial health