Flight Dispatcher

1w1 week ago

AirAsia

Kuala Lumpur, MY · Full-time · MYR 48,000 – MYR 84,000

About this role

Flight Dispatchers ensure safe and legal flight planning for all AirAsia flights, including payload estimation, MEL/CDL, ETOPs requirements, and operating environment considerations. They prepare timely crew briefs with flight plan filing, weather, NOTAM, and other critical information for safe operations.

Daily tasks involve monitoring and updating the Operations system and Flight Following System. They maintain weather and NOTAM watches, alerting crews to changes, and escalate deviations or loss of aircraft tracking.

Dispatchers monitor ATC slot times, explore reroute options for delays over 15 minutes, and adjust for A-CDM airports. They delay flight plans and revise slots during disruptions, recommending aircraft programme allocations for regulatory compliance.

In a 24/7 shift rotation, they handle disruption recovery planning to maintain schedule integrity within safety and cost constraints. They review take-off and landing performance limitations and own actions to enhance safety, efficiency, and payload per flight.

Requirements

Bachelor’s Degree or Post Graduate Diploma in Airline Operations/Airport management, Hospitality/Tourism/Hotel management, Logistics/Transportation or equivalent
Flight Dispatch license or attended initial flight dispatch course
At least 1 year experience in airline, airport or ground handling operational environment preferred
Familiar with crew, schedule and engineering limitations and impacts
Proficient in written and spoken English
Proficient in Microsoft and Google software; familiarity with Navtech systems an advantage
Comfortable working in a complex technical environment
Able to work in 24/7 shift rotation environment

Responsibilities

Perform safe and legal flight planning, including payload estimation, MEL/CDL, ETOPs requirements and operating environment considerations
Prepare timely crew briefs with flight plan filing, weather, NOTAM and other information for safe operations
Monitor and update Operations system and Flight Following System
Maintain weather and NOTAM watch, alerting crew to relevant changes
Alert and escalate unexpected deviation or loss of aircraft tracking
Monitor ATC slot times, explore reroute options for delays over 15 minutes, and adjust for A-CDM airports
Provide timely disruption recovery planning and communication to maintain schedule integrity
Review and escalate take-off and landing performance limitations for each flight