Crew Controller

1w1 week ago

SAS

Solna, SE · Full-time · SEK 450,000 – SEK 600,000

About this role

As a Crew Controller at SAS, you’ll step right into the heart of our operational activities. Here, you make a difference every day by ensuring the right crew is in the right place at the right time. You’ll work in our Operations Control Center (OCC), handling daily challenges with experienced colleagues.

You’ll coordinate and secure crew staffing for SAS flights at all hours of the day and night, in accordance with collective agreements, aviation authority regulations (OM-A), and SAS internal guidelines. Drive punctuality, regularity, and cost-efficiency through smart planning, quick problem-solving, and close collaboration with other OCC functions.

This role suits someone who thrives in a dynamic environment with a sharp eye for detail, working proactively under pressure. Collaboration, responsibility, and problem-solving are key in a team where your contribution directly impacts our flights.

At SAS, enjoy extensive opportunities for professional development in an international, fast-paced environment. Benefits include travel perks, health and wellness access, discounts, and a vibrant workspace with outdoor activities.

Requirements

Documented experience in personnel planning within operational environments
Understanding of and experience with collective agreements in staffing
Strong computer skills and experience with operational support systems
Excellent English skills and fluency in at least one Scandinavian language (Swedish, Norwegian, or Danish)
Experience working in an Operations Control Centre (OCC) environment
Familiarity with SAS internal manuals and policies
Strong knowledge of aviation authority regulations, including OM-A
Self-driven, solution-oriented, structured, detail-oriented, team player, flexible and proactive

Responsibilities

Operational staffing of SAS flights during ongoing operations
Recovery during traffic irregularities
Handling reroutings and diversions
Staffing for extra production and commercial special requests
Ensuring correct service staffing according to the traffic program
Applying regulatory and company policies

Benefits

Travel Perks: Enjoy discounted travel opportunities around the world with SAS
Health & Wellness: Access to health and wellness benefits, including a newly renovated gym with complimentary classes such as CrossFit and yoga
Discounts: Receive discounts from a wide range of brands, as well as on transportation to and from airports, airport shops, hotels, and car rentals
Work Environment: Vibrant workspace with a restaurant, café, and easy access to outdoor activities like running, tennis, kayaking, and stand-up paddling