Dispatch Agent - Operations

4w1 month ago

Swissport International AG

Dublin, IE · Full-time · €33,131 – €33,131

About this role

As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations. This full-time role is based at Dublin Airport and involves shift work across Monday to Sunday.

Your daily tasks include preparing flight plans, load sheets, and fuel data for flight crew, and communicating aircraft fuel and load data accurately. You will liaise with ground crew, flight operations, and airport authorities to ensure aircraft loading meets specifications and operational requirements.

You will operate aerobridges and aircraft stand guidance systems safely, drive various vehicles airside, and perform weight and balance calculations. Prioritising tasks and managing aircraft turnaround from arrival to departure is key to maintaining efficiency and schedule adherence.

Swissport offers comprehensive training and development programmes, along with career advancement opportunities within the aviation industry. You will be part of a dynamic team dedicated to delivering excellence in customer service and aviation operations, with access to wellness initiatives and an Employee Assistance Programme.

Requirements

Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
Strong organisational skills and the ability to prioritise tasks in a fast-paced environment.
Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
Valid FULL EUROPEAN MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.

Responsibilities

Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
Prioritise tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.