Flight Dispatcher

1w1 week ago

AirAsia

Kuala Lumpur, MY · Full-time · MYR 48,000 – MYR 84,000

About this role

The Flight Dispatcher ensures the safe, efficient, and compliant planning and monitoring of all company flights. This role involves flight planning, weather and NOTAM analysis, coordination with flight crews and air traffic control. It focuses on active management of operational disruptions to maintain schedule integrity within safety and cost constraints.

Daily tasks include preparing timely Crew Briefs with flight plan filing, weather, NOTAMs, and relevant operational information. Dispatchers monitor and update the Operations System and Flight Following System for accuracy and real-time tracking. They maintain weather and NOTAM watches, alerting crews to changes.

In a dynamic 24/7 rotational shift environment at RedQ, Sepang, the role demands coordination in a complex technical setting. Dispatchers escalate aircraft tracking deviations and manage ATC slot times for delays over 15 minutes. They provide input at A-CDM airports and handle flight plan revisions during disruptions.

This position supports disruption recovery planning and timely recommendations for the daily aircraft program. Opportunities involve reviewing take-off and landing performance limitations while improving safety and efficiency through total payload planning. It suits those with aviation operational knowledge seeking rotational shift work.

Requirements

Bachelor’s Degree or Post Graduate Diploma in Airline Operations, Airport Management, Hospitality/Tourism/Hotel Management, Logistics/Transportation, or equivalent
Must hold or have attended an Initial Flight Dispatch Course or possess a Flight Dispatch License
Minimum 1 year of experience in an airline, airport, or ground handling operational environment preferred
Knowledge of crew, schedule, and engineering limitations and their operational impacts
Proficient in English (both written and spoken)
Skilled in Microsoft Office and Google Workspace applications
Familiarity with Navtech systems is an advantage
Comfortable working in a complex technical and dynamic environment; must be willing and able to work on a 24/7 rotating shift schedule

Responsibilities

Ensure safe and legal flight planning for all company flights, considering payload estimation, MEL/CDL, ETOPs requirements, and operating environment factors
Prepare Crew Briefs in a timely manner, including flight plan filing, weather, NOTAMs, and other relevant operational information
Monitor and update the Operations System and Flight Following System to ensure accuracy and real-time tracking
Maintain weather and NOTAM watch, alerting flight crews to any relevant changes
Escalate and alert any unexpected deviation or loss of aircraft tracking through the Flight Following System
Monitor ATC slot times and explore reroute options for delays exceeding 15 minutes, including active input at A-CDM airports
Manage flight plan delays and ATC slot revisions in the event of program disruptions
Execute disruption recovery planning and communication to maintain schedule integrity within safety and cost constraints