Dispatch Agent - Operations

4w1 month ago

Swissport International AG

Manchester, GB · Temporary · £26,000 – £26,000

About this role

Swissport is a leading provider of ground and air cargo services, delivering efficient and reliable solutions to airlines and airports worldwide. As a Dispatch Agent, you ensure safe and timely aircraft turnarounds at Manchester Airport. This full-time role involves shift work across Monday to Sunday.

Your day-to-day tasks include preparing flight paperwork, communicating fuel and load data, and liaising with ground crew and airport authorities. You prioritize tasks to manage aircraft turnaround from arrival to departure, operating aerobridges and driving vehicles airside.

You work in a fast-paced environment alongside ground operations and flight operations. Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, is essential. Strong organizational skills and the ability to prioritize under pressure are key.

Swissport offers comprehensive training and development programmes and career advancement opportunities. Employees also enjoy an Employee Assistance Programme, wellness initiatives, free onsite parking, and employee discounts. Join a dynamic team dedicated to excellence in aviation operations.

Requirements

Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays.
Valid full UK manual driver's license and ability to operate vehicles airside in compliance with airport regulations.

Responsibilities

Prepare flight paperwork including flight plans, load sheets, and fuel data for flight crew.
Communicate aircraft fuel and load data accurately to flight crew and load control.
Liaise with ground crew, flight operations, and airport authorities to ensure aircraft loading meets specifications.
Prioritize tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and schedule adherence.
Operate aerobridges and aircraft stand guidance systems to facilitate safe boarding and disembarkation.
Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations.
Perform aircraft weight and balance calculations to ensure compliance with safety regulations.