Manager, Flight Operations Scheduler / Dispatcher

6w1 month ago

RTX

US · Full-time · $107,500 – $204,500

About this role

This role coordinates all aspects of flight operations for a Part 91 corporate flight department at RTX, the world's largest aerospace and defense company. The Flight Scheduler / Dispatcher serves as the central point of contact for aircraft scheduling, trip planning, and passenger coordination.

Day-to-day responsibilities include managing the corporate flight schedule, coordinating domestic and international trip requests from executive offices, and monitoring flight activities to respond to operational disruptions or emergencies. The position also coordinates crew schedules, duty assignments, and travel arrangements including lodging and rental cars.

Working closely with flight crews, maintenance personnel, executive assistants, security teams, FBOs, and international service providers, the Scheduler/Dispatcher supports a fleet of corporate aircraft while maintaining exceptional customer service standards. The role fosters an environment of best-in-class service for both internal stakeholders and external partners.

This hybrid position offers the opportunity to join a team of 185,000 great minds united by purpose, pushing the boundaries of known science in aerospace and defense. The ideal candidate will be a self-starter with exceptional attention to detail and strong problem-solving skills.

Requirements

Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience.
8 years prior relevant experience in flight operations, dispatch, or aviation management (5 years with an advanced degree).
Working knowledge of MS Office, Zoom/Teams, and flight operations scheduling software.
Proven ability to manage projects, work independently, and prioritize work in time-sensitive situations.
Critical skills: customer service, dispatch and aircraft scheduling functions, crewing and currency, domestic and international flight coordination.
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Responsibilities

Manage and maintain the corporate flight schedule for all aircraft and crew members.
Coordinate domestic and international trip requests from executive offices and authorized travelers.
Monitor flight activities and respond to operational disruptions, delays, or emergencies.
Maintain and monitor systems to ensure all flights comply with RTX Flight policy, safety standards, FAA regulations, and aircraft operational performance standards.
Monitor active flights and provide operational support throughout all phases of flight.
Coordinate crew schedules, duty assignments, and travel arrangements including crew lodging, rental cars, and airline travel.
Support Safety Management System (SMS) initiatives and reporting requirements.
Ensure trip planning activities comply with company procedures, applicable regulations, and international requirements.