Flight Attendant Manager

2w2 weeks ago

Qantas

Perth, AU · Full-time · A$130,000 – A$170,000

About this role

Join QantasLink in the critical role of Flight Attendant Manager, leading a team of approximately 80 Flight Attendants and Cabin Supervisors in premium service and cabin safety. Manage and drive team performance while supporting individual capability development. Monitor engagement and appropriately respond to disciplinary issues.

Facilitate open communication and develop an engaged workforce that achieves Network Aviation’s business goals and objectives. Ensure compliance with all regulatory requirements in a dynamic, fast-paced environment. Challenge yourself to lead a high performing team focused on safety, service, and engagement across a large cabin crew operation.

Building on more than 100 years of history, QantasLink connects passengers and communities across Australia through its subsidiary organisations. Operate as an end-to-end airline harnessing regional partnerships and a strong sense of family. Provide meaningful career paths for over 2,500 people with opportunities across QantasLink or the Qantas Group.

Your development is a priority with on-the-job training, coaching, and formal opportunities from day one. Grow personally and professionally while maintaining high standards customers expect. Take your career in many directions with endless destinations supported by the Qantas Group.

Requirements

Demonstrated experience managing large teams in an operational environment
Proven ability to lead, motivate, develop and influence teams
Exceptional communication, facilitation, presentation and diplomacy skills
Experience working within an industrialised workplace environment
Commitment to recognising and valuing team success
Ability to be a strategic thinker and build effective teams and engagement
Ability to operate in a fast-paced, time critical environment
High level of emotional intelligence and personal integrity
Ability to work an on-call roster at least once a month

Responsibilities

Lead a high performing team of approximately 80 Flight Attendants and Cabin Supervisors
Drive safety, service and engagement across a large cabin crew operation
Manage and drive team performance
Support individual capability development
Monitor engagement and respond to disciplinary issues
Facilitate open communication
Develop an engaged workforce achieving business goals and regulatory compliance

Benefits

Heavily discounted air travel within Australia and across the globe for you, family and friends
Exclusive deals on accommodation and holidays
18 weeks paid parental leave plus superannuation payments on all paid and unpaid parental leave until child turns 1
Additional purchased leave options for eligible employees
Access to thousands of rewards through partnerships including discounts on shopping, food and wine, insurance, health and wellbeing, leisure