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Ryanair

Crew Controller

1w

Ryanair

Warsaw, PL · Full-time · PLN 72,000 – PLN 120,000

About this role

Ryanair Holdings plc, Europe’s largest airline group and parent of Buzz, carries 168m guests p.a. on 3,000 daily flights from 90 bases. Buzz is offering a full-time Crew Controller position to support the OCC department. Talented individuals passionate about Operations Control Centre are encouraged to apply.

As part of continued expansion, the Crew Controller will be energetic and committed, working on their own initiative as an integral team member. Duties include tracking crew flight duties and ensuring crew remain within flight time legal limits. Accurate recording of crew absenteeism and punctuality is essential.

The role involves developing solutions to day-to-day crewing problems and assisting with efficient, cost-effective resolutions to operational disruptions. Strong support for the Rostering team is required in this dynamic environment. Ryanair delivers Europe’s No.1 operational performance with a 37-year safety record.

Join a team of over 19,000 aviation professionals at Europe’s greenest major airline group. Customers switching to Ryanair reduce CO₂ emissions by up to 50% versus legacy carriers. This position offers a new challenge in a growing operation aiming for 225m passengers p.a. by FY26.

Requirements

  • 2 years of experience in a similar position
  • Fluency in spoken and written English (2nd European language an advantage)
  • Ability to work and communicate effectively under pressure
  • Computer literacy (MS Word, Excel)
  • Good interpersonal skills and strong outgoing personality
  • Good telephone manner
  • Good problem-solving skills

Responsibilities

  • Track crew flight duties
  • Ensure crew are within flight time legal limits
  • Accurately record crew absenteeism and punctuality
  • Develop and implement solutions to day-to-day crewing problems
  • Assist with efficient, cost-effective solutions to operational disruptions
  • Support Rostering team