Cabin Crew Manager

2w2 weeks ago

SAS

DK · Full-time · DKK 700,000 – DKK 900,000

About this role

At SAS, we are dedicated to caring for each other, delighting our travelers, and continuously driving the transformation towards sustainable aviation. As a Cabin Crew Manager, you’ll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution in a fast-paced workplace.

You will lead and motivate cabin crew through distance leadership, ensuring engagement and performance. Act as a key stakeholder manager, collaborating with planning, commercial, people, and other functions for smooth operations. Translate strategic goals into daily standards and procedures while adapting to an ever-changing environment.

Build trust and team spirit, recognizing contributions and inspiring a “can-do” mindset that goes the extra mile for customers. Be actively involved in work environment initiatives, promoting well-being and a positive culture. Closely follow up on local KPIs such as absence, customer feedback, and engagement action plans.

Grow in an international, people-focused, and fast-changing environment with travel benefits and discounted tickets. Experience a workplace that values teamwork, learning, and continuous improvement. Join us at SAS and be part of shaping the future of aviation.

Requirements

An inclusive leader who creates enthusiasm and fosters collaboration
Strong communication skills and the ability to inspire and engage teams
Availability and adaptability to support crew needs in a dynamic environment
Thrives in high-paced environments and embraces change
Previous experience in aviation is highly desirable
Leadership experience is a merit
Fluent in English and proficiency in a Scandinavian language

Responsibilities

Lead and motivate cabin crew through distance leadership, ensuring engagement and performance
Actively involve in work environment initiatives, promoting well-being and a positive culture
Act as a key stakeholder manager, collaborating with planning, commercial, people, and other functions to ensure smooth operations
Translate strategic goals into daily standards and procedures, adapting to a fast-paced and ever-changing environment
Closely follow up on local KPIs such as absence follow up, customer feedback, engagement action plans and be part of a “jour-phone”
Build trust and team spirit, recognizing contributions and inspiring a “can-do” mindset that goes the extra mile for customers

Benefits

Travel benefits and discounted tickets
A workplace that values teamwork, learning, and continuous improvement
Opportunity to grow in an international, people-focused, and fast-changing environment