Skip to main content
Air New Zealand

Crew Controller

1w

Air New Zealand

Auckland, NZ · Full-time · NZ$75,000 – NZ$105,000

About this role

Kia ora! Are you calm under pressure and thrive in a fast-paced, operational environment? We’re looking for a Crew Controller to join our Auckland-based team and help keep our people and planes where they need to be for exceptional customer experiences across our jet network.

As part of Air New Zealand whānau, you’ll thrive in a dynamic environment focused on doing the basics brilliantly. This permanent role follows a 6 days on, 3 days off roster at Auckland Airport Campus. You’ll be part of the team responsible for short-term crewing operations, ensuring every flight is safely and compliantly crewed.

You’ll coordinate flight crew resources across our jet network, balancing customer commitments, operational constraints and regulatory obligations. Work closely with internal teams to resolve resourcing challenges in a team environment with time-critical deadlines. Bring a can-do attitude to every shift while enjoying strong relationships.

We want our people to live their best lives with great benefits supporting lives outside work. Access development opportunities in one of New Zealand’s most iconic organisations. Ready for take-off in a role at the heart of daily operations?

Requirements

  • Experience in rostering, planning or operations
  • Calm, solutions-focused approach to complex problems
  • Strong communication and relationship management skills
  • Good working knowledge of Excel, Word and Outlook
  • Understanding of airport or airline operations (advantageous)
  • Thrives in a team environment with time-critical deadlines
  • Can-do attitude to every shift

Responsibilities

  • Develop and manage daily operational crewing plans
  • Provide fast, effective crewing solutions during disruptions
  • Ensure crew assignments comply with contractual and regulatory requirements
  • Work closely with internal teams to resolve resourcing challenges
  • Support network performance by maintaining efficient crew schedules
  • Coordinate flight crew resources across the jet network

Benefits

  • Discounted flights for you and your whānau to explore Aotearoa and the world
  • Access to health and wellbeing tools, including KoruHealth and EAP
  • FlexiLeave lets you purchase up to 4 extra weeks off each year
  • Workplace savings scheme with matching employer contributions
  • Development opportunities in one of New Zealand’s most iconic organisations