Logistics Operations Controller - Qantas Engineering

5w1 month ago

Qantas

Sydney, AU · Full-time · A$75,000 – A$95,000

About this role

Qantas, Australia's largest airline, is seeking a Logistics Operations Controller to join our Engineering Supply Chain team. In this role, you will manage domestic and international freight services for Qantas Engineering, ensuring supplier contractual obligations and Group policies are met.

You will oversee the 24-hour operational requirements of the Engineering business globally, managing Aircraft on Ground (AOG), Critical, and Routine priority shipments across multiple suppliers. As the first point of contact for escalations, you will coordinate recovery plans and drive continuous improvement to meet organisational needs at the lowest cost.

Based at the Sydney Distribution Centre on a Monday-Friday daywork schedule, you will join a team that prides itself on forward thinking and innovation. Qantas Engineering keeps the airline at the forefront of aviation, maintaining both the Qantas fleet and aircraft for customers across the Asia-Pacific region.

Your development is a priority, with on-the-job training, coaching, and formal training opportunities from day one. Qantas supports career growth across many different directions, allowing you to grow both personally and professionally while maintaining the high standards our customers expect.

Requirements

Demonstrated experience working within freight and logistics management
Working understanding of airfreight operations including customs, incoterms, and dangerous goods, or relevant Aviation Engineering experience
Proven ability to manage multiple deadlines and maintain accuracy, often working independently
Exceptional communication skills and proven ability to build a network of effective relationships and influence at all levels
Analytical approach to problem solving and capacity to produce results within a given time frame
Strong commitment to business improvement and ability to deliver results
High level of computer literacy and proficiency in Microsoft Excel suite
Broad appreciation of wider strategic issues and drivers shaping freight, logistics, aviation, and customs regulations environment

Responsibilities

Manage domestic and international freight services to Qantas Engineering through internal and external Freight providers
Oversee 24-hour operational requirements of the Engineering business globally
Accountable for performance of Aircraft on Ground (AOG), Critical, and Routine priority shipments across multiple suppliers
Serve as first point of contact for escalations from internal and external stakeholders
Coordinate recovery plans and drive continuous improvement to meet organisational needs
Ensure services are provided at the lowest cost while maintaining quality and compliance
Manage supplier performance in line with contractual obligations and Qantas Group policies