
About this role
The Ramp Agent role at FedEx involves completion of administrative tasks and coordination relating to front-line operations. Duties may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. The majority of time is spent on office-based activities.
Under general supervision the agent coordinates all local ground operations relating to aircraft marshaling, loading and unloading. The position ensures trunk aircraft is loaded and unloaded safely and efficiently while completing all related paperwork and manifests accurately and on time.
The role requires computing proper weight and balance before take-off and ensuring ground equipment remains in safe operating condition. Agents drive mechanical equipment, instruct personnel on proper usage and coordinate flight delays, overflows, cancellations and re-routes with local contractors.
FedEx is widely acknowledged as a world-class company consistently recognized among the World’s most valuable and admired brands. Employees work within established policies while conforming to airport regulations and transportation security requirements.
Requirements
- Knowledge of AOD, TSA, AFAC, and AROM guidelines.
- Ability to conform to airport regulations and transportation security administration requirements.
- Familiarity with hazardous materials labeling, loading, and documentation procedures.
- Skill in computing aircraft weight and balance before take-off.
- Competence operating mechanical ground equipment safely.
Responsibilities
- Coordinates all local ground operations relating to the operational interface between aircraft marshaling, loading, and unloading activities.
- Ensures that trunk aircraft is loaded and unloaded in a safe and efficient manner.
- Computes proper weight and balance of aircraft before take-off.
- Drives and operates mechanical ground equipment and instructs ground handling personnel in proper usage.
- Coordinates any flight delays, overflows, cancellations, and re-routes.
- Ensures all ramp functions and security procedures are performed in accordance with established FedEx policies and procedures.
- Sorts and properly scans all inbound and outbound IP.
- Ensures that hazardous materials are labeled, loaded, and well documented before departure.
Benefits
- FedEx Mexico included in GPTW Ranking for 18 consecutive years
- CEMEFI Certification as a socially responsible company for 13 consecutive years
- FedEx LAC ranked 24th in GPTW Best Workplaces in Latin America
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