Baggage Handler

2h2 hours ago

ABM Industries

Orlando, US · Full-time · $30,000 – $42,000

About this role

The Baggage Handler assists airline passengers with the proper handling, processing, and transportation of their luggage. The role includes meeting scheduled arrivals and supporting passengers at baggage claim areas. Bilingual skills are required to serve a diverse traveler base.

Daily tasks involve loading and unloading luggage, managing oversized items such as skis and strollers, and placing bags safely on the handling system. Staff must determine flight times from tickets, verify baggage tags, and screen transferring passengers before returning items to belts.

Work takes place in a fast-paced airport environment where team members coordinate with dispatchers, gate agents, and security personnel. All activities must follow airport regulations, client security requirements, and government policies while completing incident reports as needed.

This position offers on-the-job training and serves as a strong entry point for individuals new to the workforce. ABM is a military and veteran friendly employer that encourages applications from candidates with military experience.

Requirements

Must be 18 years of age or older
Bilingual skills required
Ability to communicate with basic English language
No high school diploma, GED, or college degree required
No prior experience required; on-the-job training provided
One year of customer service experience preferred
Ability to effectively communicate with passengers, co-workers, and security personnel

Responsibilities

Load, unload, carry, and transport passenger luggage to and from specified areas
Assist with proper handling of oversized and unusually shaped items including skis, dog kennels, and strollers
Ensure passenger luggage is placed safely on the baggage handling system
Determine flight departure times and connecting carriers based on customer tickets
Screen passengers transferring between airlines and ensure baggage tags are correct
Direct and assist passengers with short-checked bags and handle misplaced or lost baggage claims
Coordinate assignments with dispatchers and gate agents while complying with all security requirements
Complete thorough incident reports and adhere to airport and government policies